Shipping Policy

Last Updated: September 30, 2026

Thank you for shopping with LadiesLuxe. We aim to process and deliver your orders as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.

Delivery Time

Estimated delivery time is generally 3–5 business days after dispatch, depending on your location and the courier service.

Remote locations may require additional delivery time.

Delivery estimates are not guaranteed and may be affected by weather, courier delays, public holidays, incorrect address information, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping may be offered on selected products or orders according to current promotions.

Order Tracking

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information to follow your shipment.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

LadiesLuxe may not be responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact us with your order number. We will work with the relevant courier partner to investigate the shipment.

Damaged Package

If your package arrives visibly damaged, please take clear photographs or a video of the package and product before using or opening it further, where possible, and contact us as soon as possible.

Contact

For shipping-related questions, please contact LadiesLuxe through the contact details available on our website.